OUR SERVICES


We provide a wide range of professional services to meet your needs. We promise to provide every service with a smile, and to your highest level of satisfaction. 

Inventory & logistics

The Titan Union operates with remarkable scale and efficiency, supported by 14 production sites and warehouses worldwide. This extensive infrastructure provides a strong foundation for Hallmark, enabling the company to maintain substantial stock levels of all standard non-ferrous products and a wide range of titanium grades. Customers benefit from immediate access to materials, backed by the assurance of consistent availability.
Modern global logistics services further enhance this capability. Shipments can be dispatched from China to any destination worldwide within just a few days, ensuring rapid response to customer needs. Depending on urgency and cost considerations, deliveries are arranged by sea, train, or air, offering flexibility and reliability. Whether for routine supply or urgent demand, Titan Union’s logistics network ensures that products arrive directly at the customer’s door, combining industrial strength with global reach.

Quality & Certifications

The members of the Titan Union meet multiple Specs and Standards from ISO9001, TS16949 up to Medical or Aerospace qualifications. 
Chemical analysis as well as inspection certificate 3.2 acc. DIN EN 10104 etc. are The members of the Titan Union operate under rigorous international specifications and standards, ensuring reliability across industries. Certifications such as ISO 9001 and TS 16949 are fundamental, while qualifications extend into highly demanding sectors including medical and aerospace. This breadth of compliance demonstrates the Union’s commitment to excellence and its ability to meet the most stringent requirements worldwide.
Quality assurance is embedded in every step of production. Chemical analyses and inspection certificates 3.2 according to DIN EN 10104 are standard practice, providing customers with full transparency and confidence in the materials supplied. These measures guarantee that products not only meet but consistently exceed expectations in terms of safety, performance, and traceability.
The Titan Union’s dedication to quality has earned the trust of global enterprises, with industry leaders such as Siemens among its customer base. This partnership reflects the Union’s ability to deliver at scale while maintaining uncompromising standards, positioning it as a reliable supplier for both specialized applications and large-scale industrial needs.
for us.
Global acting Enterprises  like Siemens belong to our customer base. 

Customer Service

Hallmark strengthens its global presence with a dedicated Central European sales representative based in Germany, near Frankfurt am Main. Supported by a team of experienced German sales engineers and local customer service staff, Hallmark stands out as one of the few Chinese rare metal suppliers able to provide face-to-face support directly within Europe.
This local presence ensures that customers benefit not only from technical expertise but also from immediate assistance with any commercial matters. By bridging international supply with regional service, Hallmark offers a unique combination of global reach and local reliability.
Clients are encouraged to contact Hallmark to arrange meetings directly at their facilities, enabling tailored discussions and solutions that meet specific operational needs. This commitment to accessibility and personal engagement underscores Hallmark’s role as a trusted partner in the rare metals industry.

All the services you need,
all in one place.

We offer a wide range of services to meet every type of your needs.
Our promise:
 
  • Full control and visibility of the production chain, from sponge melting to the end product
  • Full production lot control
  • No reseller or grey channel sourcing
  • Independent analysis
  • Individual end-test procedures
  • Optimum value chain
Contact us